{
  "average_delay": 6.214,
  "average_delay_with_out_empty_turn": 3.615,
  "average_onscreen_delay": 0.135,
  "average_typing_delay": 6.078,
  "average_typing_duration": 6.737,
  "average_wpm": 12,
  "average_wpm_with_out_empty_turn": 70,
  "agents": [
    {
      "agent_id": 2,
      "average_delay": 6.322,
      "average_delay_with_out_empty_turn": 4.022,
      "average_onscreen_delay": 0.067,
      "average_typing_delay": 6.256,
      "average_typing_duration": 6.831,
      "average_wpm": 11,
      "average_wpm_with_out_empty_turn": 62
    },
    {
      "agent_id": 3,
      "average_delay": 6.108,
      "average_delay_with_out_empty_turn": 3.209,
      "average_onscreen_delay": 0.203,
      "average_typing_delay": 5.905,
      "average_typing_duration": 6.645,
      "average_wpm": 13,
      "average_wpm_with_out_empty_turn": 78
    },
    {
      "agent_id": 4,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    },
    {
      "agent_id": 5,
      "average_delay": 0,
      "average_delay_with_out_empty_turn": 0,
      "average_onscreen_delay": 0,
      "average_typing_delay": 0,
      "average_typing_duration": 0,
      "average_wpm": 0,
      "average_wpm_with_out_empty_turn": 0
    }
  ],
  "messages": [
    {
      "message_id": 0,
      "agent_id": 2,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 1,
      "agent_id": 3,
      "delay": 4.626,
      "onscreen_delay": 0,
      "typing_delay": 4.626,
      "typing_duration": 7.003,
      "wpm": 56,
      "message": "[เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 2,
      "agent_id": 2,
      "delay": 3.382,
      "onscreen_delay": 0,
      "typing_delay": 3.382,
      "typing_duration": 7,
      "wpm": 56,
      "message": "[เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 3,
      "agent_id": 3,
      "delay": 2.999,
      "onscreen_delay": 1.575,
      "typing_delay": 1.424,
      "typing_duration": 7.001,
      "wpm": 60,
      "message": "[เสียงหัวเราะ][เสียงหัวเราะ]"
    },
    {
      "message_id": 4,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 5,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 6,
      "agent_id": 2,
      "delay": 4.364,
      "onscreen_delay": 0,
      "typing_delay": 4.364,
      "typing_duration": 7.002,
      "wpm": 56,
      "message": "[เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 7,
      "agent_id": 3,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 8,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 9,
      "agent_id": 3,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 10,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 11,
      "agent_id": 3,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 12,
      "agent_id": 2,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 13,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 14,
      "agent_id": 2,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 15,
      "agent_id": 3,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 16,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 17,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 18,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 19,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 20,
      "agent_id": 2,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 21,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 22,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 23,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 24,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 25,
      "agent_id": 3,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 26,
      "agent_id": 2,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 27,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 28,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 29,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 30,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 31,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 32,
      "agent_id": 2,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 33,
      "agent_id": 3,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 34,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 35,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 36,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 37,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 38,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 39,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 40,
      "agent_id": 2,
      "delay": 5.907,
      "onscreen_delay": 0,
      "typing_delay": 5.907,
      "typing_duration": 7.001,
      "wpm": 56,
      "message": "[เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 41,
      "agent_id": 3,
      "delay": 2.999,
      "onscreen_delay": 1.919,
      "typing_delay": 1.08,
      "typing_duration": 7.001,
      "wpm": 58,
      "message": "[ภาษาท้องถิ่น][เสียงปรบมือ]"
    },
    {
      "message_id": 42,
      "agent_id": 2,
      "delay": 3,
      "onscreen_delay": 0.526,
      "typing_delay": 2.474,
      "typing_duration": 7.001,
      "wpm": 69,
      "message": "[ภาษาต่างประเทศ][ภาษาต่างประเทศ]"
    },
    {
      "message_id": 43,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 44,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 45,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 46,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 47,
      "agent_id": 3,
      "delay": 3,
      "onscreen_delay": 2.018,
      "typing_delay": 0.982,
      "typing_duration": 7.002,
      "wpm": 84,
      "message": "[เสียงปรบมือ][เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 48,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 49,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 50,
      "agent_id": 2,
      "delay": 6.779,
      "onscreen_delay": 0,
      "typing_delay": 6.779,
      "typing_duration": 7.002,
      "wpm": 28,
      "message": "[เสียงปรบมือ]"
    },
    {
      "message_id": 51,
      "agent_id": 3,
      "delay": 3.001,
      "onscreen_delay": 1.416,
      "typing_delay": 1.585,
      "typing_duration": 7,
      "wpm": 56,
      "message": "[เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 52,
      "agent_id": 2,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 53,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 54,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 55,
      "agent_id": 3,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 56,
      "agent_id": 3,
      "delay": 2.834,
      "onscreen_delay": 0,
      "typing_delay": 2.834,
      "typing_duration": 3,
      "wpm": 130,
      "message": "[เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 58,
      "agent_id": 2,
      "delay": 1.723,
      "onscreen_delay": 0,
      "typing_delay": 1.723,
      "typing_duration": 7.003,
      "wpm": 84,
      "message": "[เสียงปรบมือ][เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 59,
      "agent_id": 3,
      "delay": 3.002,
      "onscreen_delay": 1.578,
      "typing_delay": 1.424,
      "typing_duration": 7.002,
      "wpm": 103,
      "message": "[ภาษาต่างประเทศ][ภาษาต่างประเทศ][ภาษาต่างประเทศ]"
    },
    {
      "message_id": 60,
      "agent_id": 2,
      "delay": 3,
      "onscreen_delay": 2.207,
      "typing_delay": 0.793,
      "typing_duration": 7.002,
      "wpm": 84,
      "message": "[เสียงปรบมือ][เสียงปรบมือ][เสียงปรบมือ]"
    },
    {
      "message_id": 61,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 62,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 63,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 64,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 65,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 66,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 67,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 68,
      "agent_id": 2,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 69,
      "agent_id": 3,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 70,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 71,
      "agent_id": 3,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 72,
      "agent_id": 2,
      "delay": 7.004,
      "onscreen_delay": 0,
      "typing_delay": 7.004,
      "typing_duration": 7.004,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 73,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 74,
      "agent_id": 2,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 75,
      "agent_id": 3,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 76,
      "agent_id": 2,
      "delay": 7.003,
      "onscreen_delay": 0,
      "typing_delay": 7.003,
      "typing_duration": 7.003,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 77,
      "agent_id": 3,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 78,
      "agent_id": 2,
      "delay": 7.002,
      "onscreen_delay": 0,
      "typing_delay": 7.002,
      "typing_duration": 7.002,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 79,
      "agent_id": 3,
      "delay": 7.001,
      "onscreen_delay": 0,
      "typing_delay": 7.001,
      "typing_duration": 7.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 80,
      "agent_id": 2,
      "delay": 7,
      "onscreen_delay": 0,
      "typing_delay": 7,
      "typing_duration": 7,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 81,
      "agent_id": 3,
      "delay": 2.999,
      "onscreen_delay": 0,
      "typing_delay": 2.999,
      "typing_duration": 2.999,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 82,
      "agent_id": 2,
      "delay": 0.001,
      "onscreen_delay": 0,
      "typing_delay": 0.001,
      "typing_duration": 0.001,
      "wpm": 0,
      "message": ""
    },
    {
      "message_id": 83,
      "agent_id": 3,
      "delay": 0,
      "onscreen_delay": 0,
      "typing_delay": 0,
      "typing_duration": 0,
      "wpm": 0,
      "message": ""
    }
  ]
}